All orders are sent by Courier or Shipping company from Monday to Friday and from 9:00a.m. to 16:00 p.m. except holidays.
Once all products are available, they are prepared and ready for shipment within 24 hours from the moment we confirm your payment order. Orders are not released for shipping until payment is confirmed.
Shipments of Windsurfing Boards and SUP Boards may take a little more. For information please contact us.
We are not responsible for any delay or failure of delivery or failure in any performance due to, without limitation, factors such as strikes, extreme weather, governmental restriction, labor disturbances, unavailability of anticipated usual means of supplies, transportation or loading facilities, acts of God (force majeure) or any other causes beyond its reasonable control, BUT in such case we will take reasonable action to notify you via email.
The shipping costs are as follows:
1. For orders worth over 50 € FREE shipping.
2. For orders worth over 100€ from the Offers, FREE shipping.
3. For orders of less than 50 €, the shipping cost is:
If the delivery address is in an inaccessible area, as defined by the Courier company, the parcel will be received from the nearest branch of this company in your area.
For E.U. countries listed below:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
1. For orders over 150€ FREE shipping. (including products from Offers)
2. For orders less than 150€ the shipping costs 12€. (including products from Offers)
All windsurf and SUP boards are excluded from free shipping.
For non E.U. countries we can still have special shipping cost deals. Please contact us for more info.